Welcome to the official Rules page for The Pokies 114 on pokiesnet100.com. This document sets out the terms and conditions that apply when you use our gaming platform on any internet-enabled device. We wrote this page after testing our platform end-to-end and documenting real use cases to ensure clarity and practicality. By registering an account with The Pokies 114 you confirm that you have read and agree to these Rules.
Our operations are registered under company number 3-102-841524, located 200 meters north and 50 meters east of the North American Cultural Center, Barrio Dent, San Jose. The Pokies 114 was established in 2021 and operates from Costa Rica. Our activities are conducted in accordance with applicable regulatory frameworks and we hold recognition from PAGCOR. We aim to provide a secure, fair and transparent experience for all players.
This Rules page covers the following core areas:
1.1 These Rules are a legal agreement between you ("the player") and The Pokies 114 ("the operator"). They apply whenever you access or use our services through pokiesnet100.com.
1.2 By registering an account you accept that these Rules come into effect immediately and are binding. If you do not agree, stop using our services and contact support to close any account you have created.
1.3 We reserve the right to amend these Rules from time to time. Amendments may be necessary for regulatory compliance, to improve customer service, or to reflect operational changes. Material changes will be posted on this page and notified to registered users where required by law.
2.1 You must be of legal gambling age in your place of residence to open an account and participate in real-money gaming. Age restrictions vary by jurisdiction and you are solely responsible for ensuring compliance with the laws where you live.
2.2 Access is restricted in countries or regions where online gambling is prohibited. You must not attempt to access our services from jurisdictions where online gaming is illegal for you. We rely on geolocation tools and may block access where required.
2.3 We may request proof of age or identity at any time. Failure to provide requested documentation is grounds for account suspension, withholding of funds and closure of the account.
3.1 Accounts must be registered in the player’s legal name. When opening an account you will be asked to provide identifying information including full name, date of birth, email address, phone number and residential address. This information must be accurate and up to date.
3.2 We recommend enabling two-factor authentication where available. During our tests we found that accounts with additional security enabled reduced unauthorised access risk significantly.
3.3 You can update most contact details via your profile. Some sensitive changes (name, date of birth) may require submission of certified documents and a support ticket.
3.4 You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorised access. The Pokies 114 is not liable for losses if you fail to keep your login details secure.
4.1 To comply with anti-money laundering (AML) and counter-terrorism financing regulations, we may perform identity checks before allowing deposits, play or withdrawals. Typical documents we may request include government-issued ID, proof of address and, where relevant, proof of payment method.
4.2 During our review of common KYC journeys, we observed typical document turnaround of 24–72 hours for standard cases when clear documentation is supplied. Delays may occur when additional checks are required.
4.3 If documentation is incomplete or appears fraudulent, we will suspend the account pending further verification and may refuse access until satisfactory evidence is provided.
5.1 We accept a range of payment methods. Deposit availability depends on your country and preferred payment provider. Deposits are usually reflected in your account within a reasonable time after we receive confirmation from the payment provider.
5.2 You must use payment instruments in your own name. Using third-party cards or wallets is prohibited unless approved by our support team in advance. We permit exceptions only at our discretion and with documented consent.
5.3 Deposit limits and minimums appear in the payments section of your account. We may impose or amend limits to meet regulatory or risk management requirements.
6.1 Withdrawal requests are processed as quickly as reasonably possible. Processing time depends on the chosen payment method and the checks required.
| Payment Method | Typical Playthrough Requirement | Typical Processing Time |
|---|---|---|
| PayID | 1x deposit playthrough | 24–72 hours to process; bank transfer timing varies |
| Credit / Debit Card | 3x deposit playthrough | 48–120 hours to process; depends on bank |
| e-Wallets | Varies by promotion | Typically 24–72 hours |
6.2 If a withdrawal is returned by your financial institution, we will contact you to arrange an alternate payment. We will provide, on request, evidence of the transaction from our side.
6.3 We do not charge withdrawal fees. However, your financial institution may apply charges. We are not a bank; account balances do not accrue interest and currency conversion availability may be limited.
6.4 For anti-money laundering compliance, you may be required to wager the deposit amount a specified number of times before withdrawal is permitted. The standard examples we apply are shown in the table above and may differ by method or promotion.
7.1 Bonuses and promotions are subject to specific terms in addition to these Rules. Always consult the promotion’s terms before opting in.
7.2 Bonus abuse, including using multiple accounts to claim the same promotion, employing collusion or automated strategies, or placing hedging bets to meet wagering requirements, is prohibited. If we have reasonable grounds to believe bonus abuse has occurred, we will void bonus funds and associated winnings.
7.3 Some bonuses are valid only on selected games. Wagers on excluded games do not count towards wagering requirements and may lead to forfeiture of the bonus and winnings if used.
7.4 We explicitly forbid the use of automated gameplay tools, bots, or scripts to manipulate game outcomes or wagering requirements. We tested several common patterns used for bonus abuse during system hardening and implemented controls to detect and block abnormal behaviour.
8.1 The Pokies 114 uses licensed gaming providers and RNGs (Random Number Generators) where applicable. Game outcomes are determined by certified systems. If you suspect a game is malfunctioning, stop playing and report the issue immediately.
8.2 In the event of a malfunction resulting in lost wagers, incorrect credits or gameplay errors, we will investigate with our providers. Pending investigation, we may suspend affected games, adjust balances or void bets at our discretion.
8.3 We reserve the right to void winnings resulting from system errors or abuse. During our internal audits we have reversed payments where manipulation or exploitation of a bug was confirmed.
9.1 Prohibited conduct includes, but is not limited to:
9.2 We monitor for anomalous patterns and use industry-standard tools to detect collusion and automation. If we detect prohibited conduct we may withhold funds, suspend or close accounts and pursue legal or criminal action where warranted.
10.1 Only one account per player is permitted unless explicitly authorised by us in writing. Multiple account ownership can result in suspended funds and account closure.
10.2 Only one account per credit card number is permitted. Attempts to use the same card across multiple accounts will be investigated and may lead to suspension and cancellation of related winnings.
11.1 If you breach these Rules or suspected abuse occurs, we may suspend your account, withhold funds pending investigation and eventually close your account. Examples include identity fraud, AML concerns, collusion, bonus abuse and chargeback fraud.
11.2 Where criminal activity is suspected, we will cooperate with law enforcement and may retain evidence, including logs and transactional records. In such cases, criminal charges may be pursued by the relevant authorities.
11.3 If your account is closed for cause you will be provided with reasons and a record of the decisions, except where disclosure is prohibited by law or investigation requirements.
12.1 If you dispute a decision made by The Pokies 114, contact support via the methods available in your account immediately and provide full details and supporting documents. Our support team will acknowledge receipt and provide an initial response timeline.
12.2 We aim to resolve disputes fairly and transparently. Complex matters may involve independent investigation and third-party providers and can take longer to resolve. You may be asked to submit additional evidence to support your case.
13.1 The Pokies 114 is committed to promoting responsible gaming. We provide tools to help players manage their activity, including deposit limits, session reminders, loss limits, cooling-off periods and self-exclusion.
13.2 During our usability testing, players told us that clear, accessible limit-setting tools and timely intervention messages reduced risky behaviour. For this reason we recommend you set limits proactively.
13.3 If you believe you have a gambling problem please use self-exclusion or contact support to discuss options. We can also provide referral information for professional support organisations in your jurisdiction where available.
14.1 We collect and process personal data to operate the platform, comply with regulatory requirements and prevent fraud and money laundering. Our privacy policy sets out how we handle data, retention periods and your rights.
14.2 By using The Pokies 114 you consent to the processing of your personal data as described in our privacy documentation and in line with applicable law.
15.1 Gambling involves risk. You may win or lose money and it is your responsibility to understand those risks. The Pokies 114 is not liable for financial losses resulting from playing our games, except where such liability is imposed by applicable law.
15.2 We make reasonable efforts to ensure accuracy of content on our site. However, errors can occur. We reserve the right to correct mistakes, adjust balances and cancel wagers where an error affects the outcome or fairness of play.
16.1 Account Verification Example: In a typical verification we ask for a government ID and a utility bill showing name and address. When documents are clear, our verification team processed approvals within 48 hours in our tests. If documents were out of date or cropped, verification took longer.
16.2 Withdrawal Example: A PayID withdrawal that met the 1x playthrough was processed by our payments team within 36 hours and reached the beneficiary bank within 2 business days. Credit card withdrawals that required a 3x playthrough sometimes took additional time due to bank processing.
16.3 Bonus Abuse Example: We detected and voided wagering that attempted to fulfil playthrough using hedging bets across correlated events. Winnings from detected abuse were invalidated and accounts closed in confirmed cases.
| Topic | What to Expect |
|---|---|
| Account opening | Provide accurate personal details; verification may be required |
| KYC checks | Government ID + proof of address; typical turnaround 24–72 hours |
| Deposits | Available after confirmation from payment provider; must use your own payment method |
| Withdrawals | Processed after checks and playthrough requirements; bank timing varies |
| Bonuses | Subject to specific terms; restricted games may apply; abuse may void winnings |
| Prohibited actions | Bots, collusion, multi-account abuse, third-party payments without consent |
18.1 Our risk and compliance teams operate 24/7 monitoring to detect suspicious patterns, unusual win rates and automated play. We combine automated detection with manual review to balance accuracy and fairness.
18.2 We use encryption and secure channels for sensitive data. Where possible, we recommend you use strong unique passwords and enable available security tools.
19.1 If you have questions about these Rules, an account decision, or a pending withdrawal you may contact our support team via the communication channels in your account interface. Provide your account details and a clear description of the issue to speed up resolution.
19.2 For formal disputes, include all supporting documentation and state the remedy you seek. We will acknowledge receipt and provide an escalation path.
20.1 These Rules shall be governed by applicable laws and the regulatory environment that applies to our operations. If any provision of these Rules is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
20.2 These Rules, together with any promotional terms and our privacy policy, constitute the entire agreement between you and The Pokies 114 in relation to your use of the platform.
20.3 We recommend that you retain a copy of these Rules for your records. The most current version is always published at pokiesnet100.com and supersedes earlier versions.
We built these Rules to be practical and clear. Our team has tested account journeys and payment flows to ensure they work reliably. If you ever have concerns about fairness, security or responsible gaming, contact our support team — we take player safety and integrity seriously.
Thank you for choosing The Pokies 114. Play responsibly.
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